Aethro legal center

Privacy Policy

Aethro treats privacy as part of the systems we build, not an afterthought hidden behind a wall of unreadable text.

What this policy covers

This policy covers Aethro.net and Aethro-operated services including Resolve, Play Aethro, TopMCServer, and related Aethro community systems where this policy is linked.

Information we may collect

Depending on the service, this can include account information, Discord identifiers and permissions required to operate connected services, support-ticket content, technical logs, listing or profile information, payments handled through the applicable payment provider, and communications you send to us.

How we use information

We use information to provide and secure services, run support workflows, maintain accounts and project features, investigate abuse, improve systems, meet legal obligations, and communicate with you about the service you chose to use.

Support records and Resolve

Resolve may retain ticket transcripts, ticket metadata, feedback, and operational records based on the configuration of the Discord community using it. Support teams should configure appropriate retention and access rules for their own communities.

Your choices

You may contact Aethro through the relevant support channel to ask questions about your information, subject to applicable law and service-specific requirements.