Built for support teams, not just ticket buttons.
Resolve is designed for communities that need dependable support workflows without losing the human part of support. It gives teams a way to route people to the right department, collect the information staff actually need, preserve a readable transcript, and keep escalations visible.
What Resolve is for
- Discord ticket panels and department routing.
- Custom forms that collect the right information at the start.
- Claim, close, escalation, transcript, and follow-up workflows.
- Staff relay tools and account-level administration.
- A foundation for support teams that need clear records and real accountability.
Important: Resolve is not the Aethro contact desk.
Resolve is a product used by communities to run their own support. For questions about Aethro itself, use the Aethro contact page so your message can be routed to the right division.